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Opening A New Account

Welcome to Summerside Electric

If you’re opening a new Summerside Electric account, the information on this page may answer some of your questions.

I’m moving. How do I transfer my power?

Visit our office (275 Fitzroy Street) at least 72 hours before you require the transfer so we can arrange to have your meter read and your account appropriately revised. Be sure to update your financial institution and/or telephone banking records with your new account number. You’ll receive a final bill for your prior residence. Note: Meters are not read on weekends or holidays.

Our office hours are 8:30am-4:00pm.

What do I require when signing up for power?

You’ll need two pieces of identification, preferably a valid drivers license, birth certificate or Health card.

Do you charge for a transfer or reconnection charge?

In the event of a transfer or reconnection of power, a $42.44 (plus HST) charge is added to your account to cover administrative fees associated with reading and/or reconnecting the meter. Charges for reconnections after 4:00PM (when specifically requested by the customer start at $61.67 (plus HST).

How do I get electrical service at my new home?

Your electrical contractor will need to arrange for a wiring permit the Electrical Inspection Division of the PEI Department of Community Affairs. For safety reasons, The Provincial Department requires a signed permit before Summerside Electric can connect your electrical service. Once the wiring permit application is received and you’ve signed a contract with us, your electrical service will be installed as soon as possible, depending on your requirements. In most instances, this can be done within 10 working days for new services.

Contact Information:

902-432-1230 - General Inquiries
902-432-1235 - Customer Service (New Accounts and Account Inquiries)
902-432-1266 - Billing Inquiries
902-432-1268 - Report Service Issues (Emergency & Non-Emergency - 24/7)

City of Summerside, 275 Fitzroy Street, Summerside, PE C1N 1H9

Related City Documents:

2018 Electric Rates and Policy Manual

Related External Links:

Electrical Work in PEI

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